Refund policy
Thank you for shopping at West Block Vintage! We hope you love your unique finds.
Returns: we do not accept returns. However, we're happy to assist with exchanges within 14 days of receiving your order.
Exchanges: If you wish to exchange an item, please ensure it's in its original condition—undamaged and unworn. Damaged or altered items will not qualify for exchange.
Exchange Process:
- Contact us within 14 days of receiving your order.
- Ensure the item is in its original condition.
- If eligible, we'll provide details for the exchange process.
- Customer is responsible for the cost of return shipping.
Important: No exchanges will be processed if the item is damaged or altered, and the customer will be responsible for the return shipping label cost.
Thank you for understanding our policy. If you have any questions, feel free to reach out to our customer support team. Happy shopping! 🌟🛍️
You can always contact us for any return question at westblockvintage@gmail.com
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.